Designed to ensure applied familiarity with all ObserverWare products chosen, this package provides for ½ to full to multiple-day on site instruction tailored to the specific needs of the end user group.
Provided by the Company CEO and Technical Director, as well as relevant support personnel as necessary, this package includes discussion of the importance of direct observation in relation to your specific data collection and reporting needs, working through successful uploading and ensuring full functionality of all products on your particular computer and handheld hardware, individual instruction on all product usage, and hands on collaborative demonstration of all product applications – with a guarantee that when the On Site Intro is complete all endusers and their professional staff will be successful ObserverWare Product users.
A uniquely appealing feature of the On Site Package is assurance that all of your professional staff will be fully capable of all product implementation tailored to your unique data collection, analysis, and reporting needs. By the end of the session, your group will be able to successfully implement all of the ObserverWare products with confidence.
This package supports the entire process of observation system
development, from the most efficient and effective ways of
collecting observational data to support for packaging and
reporting that data.
Recommended for purchase in concert with the Custom Manual and
Training Support service package, this service ensures optimal
observation system development tailored to the product user’s
specific data collection and reporting needs, along with conceptual
and technical guidance throughout an observational
project.
This service is ideal for those users who require additional
support in the development and implementation of an observation
system to be designed for the unique needs of the particular user,
and for those that are not familiar and conversant in the
principles and practice of direct observational research and
evaluation.
Designed to be compatible with the On Site Intro and Observation
System Development packages, this service provides for instruction
and project implementation support in packaged easy to use and
access users guide manual format for product end user project
activity, and is designed for the unique and specific observation
and data reporting needs of a project group.
Particularly recommended for purchase in concert with the
Observation System Development service package, this service
ensures ongoing ease, and appropriate use, of the ObserverWare
products chosen. This service is ideal for those users who require
additional support in ongoing product implementation, and require
an ongoing reference guide for observation and data reporting
staff.
Designed for those users capturing observational records of
interest on video. Once captured, the user may submit to the
Company for a complete data collection and analysis of the video as
submitted, and in accordance with an observation system developed
by the user or by our Company.
This package provides support for those that are limited in their
data collection and analysis capabilities but have video recording
access and desire related direct observation analytics.
Particularly recommended for purchase in concert with the
Observation System Development service package.
This service package provides ongoing – regularly scheduled -- technical support, product upgrade and additional product feature notices, and 24 hour response service guarantees to additionally ensure ongoing successful implementation of all ObserverWare products.
While the Company is dedicated to customer satisfaction and ongoing technical support to ensure optimal use of all ObserverWare products for all of their customer base free of charge, this service package provides for ongoing engagement with Company technical staff at specified intervals and initiated by Company staff to further ensure optimal product use.
This service is ideally suited to larger user groups who have a need for regular engagement with Company technical and instructional staff to ensure ongoing operation of all facets of product use, and with support tailored to the specific project and ongoing activity needs of the user group.
Designed for larger user groups (e.g., a large school district
engaged in ongoing large scale student or teacher professional
evaluations), this service package provides for conceptual and
technical support in areas of recommending specific data
evaluations, packaging the data in user friendly and meaningfully
reportable formats, and the packaging of summary reporting designed
with the specific outcome evaluation needs of the user in
mind.
This service package ensures familiarity with reports as packaged,
and ensures optimal presentation and dissemination of the
reporting.
This service is ideal for those users who do not have the
support staff required to gather, summarize, and package in
meaningful ways, the observational data of ongoing interest.
ementation of an observation system to be designed for the unique
needs of the particular user, and for those that are not familiar
and conversant in the principles and practice of direct
observational evaluation and recommended reporting
methods.
